Frequently Asked Questions - Plumbers Medway Kent
Frequently Asked Questions.Clear answers to common drainage and plumbing queries.
FAQs
Do you offer emergency callouts?
Yes, we provide a 24/7 emergency service across Kent.
Do you charge a call-out fee?
No. We attend free of charge and only proceed once you approve the quote.
Are your engineers qualified?
Yes, all engineers are fully qualified, experienced, and DBS checked.
What areas do you cover?
We cover all of Medway, Kent and the South East for both residential and commercial work.
How quickly can you attend?
We aim for same-day response wherever possible.
What is included in a drain unblock?
We clear the blockage and carry out a free CCTV inspection to ensure everything is functioning correctly.
Do you provide guarantees?
Yes, all drain unblocks come with a 1-month guarantee.
Do I need a homebuyer drain survey?
Yes, it helps identify hidden issues before purchasing a property, potentially saving thousands in repairs.
Can you fix drains without digging?
Yes, many issues can be resolved using no-dig repair methods.
How we work.
Contact us with your issue
We arrange a visit (no call-out fee)
Engineer calls before arrival
On-site assessment & clear quote
Work completed or scheduled
Aftercare support and advice
Need help with a drainage or plumbing issue?
Call, text, or WhatsApp us now for a fast response.
Or use our online form for non-urgent enquiries – we’ll get back to you as soon as possible.